About Tapwin - Philippines' Trusted Online Casino
Discover the story behind Tapwin, our commitment to fair gaming, security measures, and why over 500,000 Filipino players choose us as their preferred online casino platform.
About Tapwin
🌟 Who We Are
Tapwin is the Philippines' premier online casino platform, established in 2018 with a mission to provide world-class gaming entertainment to Filipino players. We combine cutting-edge technology with localized gaming experiences to deliver the ultimate online casino destination.
Operating under international gaming licenses and complying with PAGCOR regulations, Tapwin has grown to become the trusted choice for over 500,000 registered players across the Philippines. Our platform offers 125+ premium games, secure payment solutions, and round-the-clock customer support.
We are committed to responsible gaming, fair play, and providing a safe environment where players can enjoy their favorite casino games with complete peace of mind.
Our Journey
2018 - Foundation
Tapwin brand established with focus on Asian-themed games and fishing game development. Initial team of 15 gaming enthusiasts launched the platform.
2019 - Licensing & Launch
Secured Curacao eGaming license and launched beta version targeting Southeast Asian markets. Integrated first payment solutions for Philippine players.
2020 - Game Expansion
Partnered with leading providers Pragmatic Play, PG Soft, and Jili Gaming. Expanded game library from 50 to over 100 premium titles.
2021 - Mobile Revolution
Launched Tapwin mobile app for Android and iOS. Achieved 500,000 registered users milestone and introduced 24/7 customer support.
2022 - Live Casino Launch
Expanded live casino offerings through partnerships with Evolution Gaming and Ezugi. Added cryptocurrency payment options for enhanced convenience.
2023 - Sportsbook Platform
Launched comprehensive sportsbook covering PBA, international football, and esports. Achieved GLI-19 certification for all proprietary games.
2024 - Innovation & Growth
Introduced social gaming features, community tournaments with 10M+ PHP prize pools, and enhanced VIP loyalty program. Continued expansion across Asia-Pacific region.
Licenses & Certifications
🛡️ Regulatory Compliance
Tapwin operates under strict regulatory oversight to ensure fair gaming and player protection. Our commitment to compliance sets us apart as a trusted online casino platform.
International Gaming License
We hold a valid gaming license from Curacao eGaming, one of the most respected regulatory bodies in the online gaming industry. This license ensures we meet strict standards for fair play, security, and responsible gaming.
Philippine Market Compliance
While operating as an international platform, we comply with PAGCOR guidelines and Philippine gaming regulations to ensure our services are appropriate for Filipino players.
🔒 Security & Fair Play
Security is our top priority at Tapwin. We implement multiple layers of protection to ensure player safety and game integrity.
Advanced Security Measures:
- SSL Encryption: 256-bit SSL encryption protects all data transmissions
- Two-Factor Authentication: Optional 2FA for enhanced account security
- Secure Payment Processing: PCI DSS compliant payment systems
- Regular Security Audits: Third-party security assessments conducted quarterly
- Data Protection: Strict privacy policy compliant with international standards
Fair Gaming Certification:
All our games are tested and certified by independent testing laboratories including Gaming Laboratories International (GLI) and iTech Labs. Our Random Number Generator (RNG) systems ensure completely random and fair game outcomes.
Responsible Gaming:
We promote responsible gaming through various tools including deposit limits, self-exclusion options, and reality checks. Our platform is designed for players aged 21 and above, and we actively prevent underage gambling.
Our Game Portfolio
🎮 Premium Gaming Experience
Tapwin offers a diverse portfolio of over 125 premium games from the world's leading game providers. Our collection includes slots, live casino games, fishing games, and card games, all optimized for mobile and desktop play.
Game Categories:
- Hot Games: 50+ trending titles including Super Ace, Golden Empire, and Money Coming
- Slots: 25+ video slots with various themes and features
- Live Casino: 15+ real dealer games including Baccarat, Blackjack, and Roulette
- Fishing Games: 15+ interactive fishing experiences
- Card Games: 20+ card games including Tongits and Poker variants
Top Game Providers:
We partner with industry-leading providers including Pragmatic Play, PG Soft, Jili Gaming, Evolution Gaming, and Ezugi to bring you the highest quality gaming content with average RTP rates of 96.5%-98%.
Payment Solutions
💳 Convenient Banking
We understand the importance of convenient and secure payment methods for Filipino players. Tapwin supports multiple payment options tailored to the Philippine market.
Supported Payment Methods:
- E-wallets: GCash, PayMaya (instant processing)
- Bank Transfers: UnionBank, BPI, BDO, Metrobank (2-4 hours)
- Cryptocurrency: USDT, Bitcoin, Ethereum (1 hour)
- Prepaid Cards: Available through authorized retailers
Transaction Features:
- Minimum Deposit: ₱100 only
- Fast Withdrawals: E-wallets processed in 10-30 minutes
- No Transaction Fees: Tapwin doesn't charge deposit/withdrawal fees
- Secure Processing: PCI DSS compliant payment gateway
Customer Support Excellence
🎧 24/7 Professional Support
At Tapwin, we believe that exceptional customer support is the foundation of a great gaming experience. Our dedicated support team is available 24/7 to assist players in English, Tagalog, and Cebuano.
Support Channels:
- Live Chat: Instant support through website and mobile app
- Email Support: [email protected] (response within 2 hours)
- Phone Hotline: Available during extended business hours
- Telegram Channel: @TapwinSupport for quick queries
- FAQ Section: Comprehensive help center with 100+ articles
Support Features:
- Multilingual Support: English, Tagalog, and Cebuano
- Average Response Time: Under 3 minutes for live chat
- Professional Training: All agents undergo 40+ hours of training
- Problem Resolution: 95% first-contact resolution rate
Frequently Asked Questions
❓ Common Questions About Tapwin
Is Tapwin legit in the Philippines?
Yes, Tapwin operates under a valid Curacao eGaming license and complies with international gaming regulations. We follow PAGCOR guidelines for offshore operators serving Philippine players.
How do I download the Tapwin app?
Android users can download the Tapwin APK directly from our website. iOS users can install our Progressive Web App (PWA) through Safari's "Add to Home Screen" function.
What payment methods are accepted?
We accept GCash, PayMaya, UnionBank, BPI, BDO, Metrobank, and cryptocurrencies (USDT, BTC, ETH). All transactions are processed securely with no fees charged by Tapwin.
How long do withdrawals take?
E-wallet withdrawals (GCash, PayMaya) process within 10-30 minutes. Bank transfers take 2-4 hours, and cryptocurrency withdrawals complete within 1 hour after blockchain confirmations.
Are the games fair?
Absolutely! All games are tested and certified by independent laboratories (GLI, iTech Labs). Our RNG systems ensure completely random and fair outcomes for all games.
What is the minimum deposit?
The minimum deposit is only ₱100, making Tapwin accessible to players of all budgets. We also offer various bonuses to boost your playing funds.
How can I contact customer support?
Our 24/7 support team is available through live chat, email ([email protected]), Telegram (@TapwinSupport), and phone hotline. We support English, Tagalog, and Cebuano.